Fittings are placed inside the carton and are attached to a plastic tape some of which is left visible on the outside of the carton for identification purposes. Please check all cartons/packaging with care, if no fittings are found please contact our Customer Service Team at customerservices@eleganzahome.co.uk

Please contact the stockist where you purchased your furniture from.

You can place your order either by email to info@eleganzahome.co.uk or call 0121 2852730

Please contact our Sales Team on 0121 2852730 to pay by bank transfer, who will provide relevant bank details.

As a manufacturer all goods are made to order, our current lead times are 4 weeks on beds and 12 weeks on sofas.